FAQ – Questions frĂ©quentes
Des questions sur Calf-Tel ? Voici quelques questions fréquemment posées par des éleveurs de veaux comme vous.
Général
Si votre animal peut en franchir la porte, vous pouvez l’utiliser !
Si vous commandez une niche avec une porte d’alimentation Ă droite, vous aurez besoin d’une ouverture d’entrĂ©e Ă gauche.
Si vous commandez une niche avec une trappe d’alimentation situĂ©e Ă gauche, vous aurez besoin d’une ouverture d’entrĂ©e Ă droite.
Les niches commandĂ©es avec une entrĂ©e totalement ouverte ne peuvent ĂȘtre Ă©quipĂ©es d’une porte d’alimentation.
Génération I
SystĂšme d’enclos IntĂ©rieur
Génération II
SystĂšme d’enclos IntĂ©rieur
Génération III
SystĂšme d’enclos IntĂ©rieur
Assistance
Nous sommes particuliĂšrement fiers de notre savoir-faire et nous offrons une Garantie LimitĂ©e de 10 ans sur tous les produits de la sĂ©rie O, de la sĂ©rie I, de la sĂ©rie S et des produits Group Housing. Calf-Tel offre une garantie d’un an Ă compter de la date d’achat sur les produits et accessoires de la SĂ©rie C. Tout produit endommagĂ© ou dĂ©fectueux sera remplacĂ© dans son intĂ©gralitĂ©.
Pour en savoir plus, veuillez consulter notre Garantie Calf-Tel.
Commandes Calf-Tel.com
To order Calf-Tel Accessories, order onlinehere or, contact a Calf-Tel dealer or territory manager.
To locate a dealer, visit ourdealer locator.
To contact a Calf-Tel territory manager, visit ourMeet the Team page.
Contactez-nous directement pour répondre à toutes vos questions. Si vous préférez nous contacter par téléphone, veuillez composer le +1-800-588-8558. Pour les demandes internationales, composez le +1-262-255-4540.
You will receive your order answer from 5-10 business days from the date that it shipped out, not the date the order is placed. Delivery delays can occasionally occur. You will receive a shipment confirmation email containing your tracking number (s) once your order has shipped. The tracking number will be active within 24 hours.
For more shipping information, please visit ourShipping Policy.
Shipping charges for your Calf-Tel.com order will be calculated and displayed at checkout. All shipments will ship Ground via carrier with best possible rate based on your region. For more shipping information, please visit ourShipping Policy.
Currently, Calf-Tel.com does not ship outside of the United States. Calf-Tel.com ships to addresses within the continental U.S.
- Orders cannot be shipped to PO Boxes
- Currently, we do not ship to Hawaii, Alaska and U.S. Territories.
For more shipping information, please visit our Shipping Policy.
All Calf-Tel.com Accessory orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we anticipate a longer lead time, it will be noted in the item description.
For more shipping information, please visit ourShipping Policy.
Commandes Standard
Shipping time is dependent on the carrier being used. For further information regarding your standard order, please call us at1-800-588-8558.
Yes, we do allow customers to pick-up orders as long as a date and time have been arranged. To schedule a pick-up date and time, please contact our Calf-Tel customer service team at 1-800-588-8558.
To order O-Series, I-Series, C-Series or Group Housing products, you can either contact a Calf-Tel dealer near you, or contact a Calf-Tel territory manager.
To locate a dealer, visit ourdealer locator.
To contact a Calf-Tel territory manager, visit ourMeet the Team page.
Contactez-nous directement pour répondre à toutes vos questions. Si vous préférez nous contacter par téléphone, veuillez composer le +1-800-588-8558. Pour les demandes internationales, composez le +1-262-255-4540.
Articles Endommagés et Retours
a. In the unlikely event that the shipping carton or product is damaged during transit, please note this on any receipt that you sign with the carrier and contact us so that we can work with you and the carrier to resolve the matter.
b. Please take pictures of the damaged packaging and save all packaging materials and damaged goods before filing a claim.
You have 90 calendar days to return an item from the date you received it. For more information on returns, refunds and shipping, view ourCalf-Tel Return & Refund Policy.
